Privacy Policy

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit aldernwood.com, make a purchase, or interact with our content.

Information we collect

We may collect the following types of information:

Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase.
Non-Personal Information: Browser type, IP address, pages visited, and other analytics data to improve our website experience.
User-Generated Content: Any reviews, comments, or messages you submit on our website or social media platforms.

How We Use Your Information

We use the collected information to:

Process and fulfill orders, including shipping and customer service.
Improve our website and customer experience.
Send promotional emails and updates, only if you opt-in.
Comply with legal obligations and protect against fraud.

Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Service providers (e.g., payment processors, shipping partners) necessary for order fulfilment.
Legal authorities if required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance user experience, analyse site traffic, and offer personalised content. You can manage cookie preferences in your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of online transmission is 100% secure.

Your Rights and Choices

You may update or delete your personal data by contacting us.
You can opt out of promotional emails at any time using the unsubscribe link.
Residents of certain regions may have additional privacy rights under local laws.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@aldernwood.com.

Last updated: 03/03/2025