top of page

Shipping Information

Please make sure to verify that your shipping address is correct and that you have carefully read the description of each product before placing your order.

Orders are shipped from the United Kingdom.

We currently ship to UK, USA and Canada. Unfortunately, we are unable to ship to EU countries at this time. If you would like shipping to a country outside of those mentioned here, please contact us.

UK Delivery Information

 

For all orders we aim to dispatch within 2-4 business days, unless otherwise stated on individual product pages.

 

If you need your order to be shipped sooner than that please contact us before ordering and we will try to ship it as soon as possible.

 

If for any reason your order cannot be dispatched within this time frame we will contact you with an updated dispatch estimate.

All UK orders are posted Tracked with Royal Mail. For 24 Tracked, estimated delivery is 1 day from dispatch. For 48 Tracked, estimated delivery is 2 working days from time of dispatch.

Please note these delivery times are estimations and can be subject to delays caused by third party postal services. We can not accept responsibility for such delays.

 

International Shipping Information

 

For all orders we aim to dispatch within 2-4 business days, unless otherwise stated on individual product pages.

 

If you need your order to be shipped sooner than that please contact us before ordering and we will try to ship it as soon as possible.

 

If for any reason your order cannot be dispatched within this time frame we will contact you with an updated dispatch estimate.

All International orders are sent Tracked with Royal Mail (unless another option is selected at checkout). Estimated delivery is 6-7 business days depending on region and any delays caused by custom checks.

 

Please note these delivery times are estimations and can be subject to delays caused by third party postal services as well as checks by customs and import authorities in the purchasers country. We can not accept responsibility for such delays.

These services can be very costly, and must be fully insured. The buyer is responsible for all international shipping fees. Please research your local VAT import rates before ordering a piece from me. If you refuse to pay the import fees and the package gets sent back to me, we will refund your order cost but will not refund your shipping cost.

 

Additionally, we will not mark down the value of the package for customs, this is illegal. Customers must pay VAT taxes to receive the item.

 

Orders are shipped from the United Kingdom and depending on the recipients country of residence, may be subject to Customs checks and import duties. We are unable to accept any responsibility for delays or additional costs associated with customs checks and import duties. Import duties and costs are the sole responsibility of the buyer. Please check with your relevant authorities regarding rules and costs of importing goods.

Returns & Refunds

Returns are only excepted if item(s) do not match their description. Refunds will not be issued until I receive and inspect the returned item. Please contact us within 10 days of receiving your package. Unfortunately we are unable to refund shipping costs. 

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Home       About Me       Contact         FAQs       Shipping & Returns      Privacy Policy       Terms of Service

  • Youtube
  • TikTok
  • Instagram
  • Facebook
  • Pinterest
bottom of page